Aviso legal
LEGAL NOTICE
Luminora is a trade name operated by Christian Martin Rendon Ramirez, an individual owner.
This Legal Notice establishes the general conditions governing the use of the Luminora website and the products and services offered through this website.
1. OWNER INFORMATION
Owner: Christian Martin Rendon Ramirez
Trade Name: Luminora
Email: luminorahello@gmail.com
2. USE OF THIS WEBSITE
By accessing or using this website, you agree to comply with these terms and all applicable laws and regulations.
Users agree to use this website only for lawful purposes and in a manner that does not interfere with the operation of the website or the rights of other users.
3. PRODUCT INFORMATION
Luminora makes reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability are accurate and up to date.
Minor variations may occur between product images and the actual product received.
Product availability may change without prior notice.
4. PRICES AND PAYMENTS
Prices are displayed in the currency applicable to the customer's market.
For customers purchasing in the United States, prices are displayed in U.S. dollars (USD).
Applicable taxes, shipping charges, discounts, and the total amount payable will be displayed before the customer completes the purchase.
Prices and promotions may change without prior notice.
5. ORDERS
Placing an order constitutes a request to purchase the selected products.
An order may be cancelled or refused if there is an obvious pricing error, inventory issue, inaccurate product information, suspected fraudulent activity, or another circumstance that prevents the order from being properly fulfilled.
If an order is cancelled after payment has been received, the corresponding amount will be refunded to the original payment method.
6. CANCELLATIONS
Orders may be cancelled within the first 15 minutes after purchase.
After this period, the order may already be in preparation and cancellation may no longer be possible.
To request a cancellation within the permitted period, contact us at:
luminorahello@gmail.com
7. SHIPPING
Orders are shipped to the address provided by the customer during checkout.
Customers are responsible for providing a complete and accurate shipping address.
Shipping information, applicable costs, and available delivery options will be displayed during checkout.
Luminora is not responsible for delays caused by carriers, incorrect addresses provided by customers, weather conditions, customs processes, or circumstances beyond our reasonable control.
8. RETURNS AND REFUNDS
Returns and refunds are subject to our Return and Refund Policy.
Eligible customers may request a return within 30 days after delivery, subject to the conditions established in our Return and Refund Policy.
9. INTELLECTUAL PROPERTY
All content available on this website, including text, photographs, images, logos, graphics, product descriptions, designs, and other materials, is owned by Luminora or used with permission from the respective rights holders.
Unauthorized reproduction, distribution, modification, or commercial use of such content is prohibited.
10. PRIVACY
Personal information collected through this website is handled in accordance with our Privacy Policy.
11. WEBSITE AVAILABILITY
Luminora makes reasonable efforts to keep this website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
Luminora may temporarily suspend or modify the website when necessary for maintenance, updates, security, or other operational reasons.
12. LIMITATION OF LIABILITY
Luminora is not responsible for losses or damages resulting from circumstances beyond our reasonable control, including third-party service interruptions, carrier delays, technical failures, or events outside our control.
Nothing in these terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.
13. CHANGES TO THIS LEGAL NOTICE
Luminora may update this Legal Notice when necessary. The current version will always be the version published on this website.
14. CONTACT
If you have questions regarding this Legal Notice, our products, or your order, please contact us at:
luminorahello@gmail.com
Luminora