Términos del servicio

TERMS OF SERVICE

Welcome to Luminora. By accessing and using this website, placing an order, or using our services, you agree to these Terms of Service.

1. WEBSITE INFORMATION

Luminora makes reasonable efforts to keep the information on this website accurate and up to date. However, there may be occasional errors in product descriptions, images, prices, or availability.

We reserve the right to correct errors, update information, and modify products, prices, or availability at any time.

2. PRODUCTS AND AVAILABILITY

Product images are provided for illustrative purposes. Minor differences may exist between product images and the actual product received.

Product availability may change without prior notice.

If we are unable to fulfill an order after payment has been received, we may cancel the order and issue the corresponding refund.

3. PRICES AND PAYMENTS

Prices displayed for customers purchasing in the United States are shown in U.S. dollars (USD), unless otherwise indicated.

Prices and promotions may change at any time without prior notice.

By placing an order, you confirm that the payment and billing information provided is accurate and that you are authorized to use the selected payment method.

4. ORDERS

Placing an order constitutes a request to purchase the selected products. Order confirmation does not guarantee product availability until the order has been processed.

We reserve the right to reject or cancel orders in cases involving pricing errors, inventory issues, inaccurate product information, suspected fraudulent activity, or other circumstances that prevent us from properly fulfilling the order.

5. CANCELLATIONS

Orders may be cancelled within the first 15 minutes after purchase.

After this period, the order may already be in the fulfillment process and cancellation may no longer be possible.

To request a cancellation within the permitted period, contact us at:

luminorahello@gmail.com

6. RETURNS AND REFUNDS

Returns and refunds are subject to our Return and Refund Policy.

Eligible customers may request a return within 30 days after receiving the item, subject to the conditions established in our Return and Refund Policy.

7. SHIPPING

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for providing a complete and accurate shipping address.

Luminora is not responsible for delays or delivery issues caused by incorrect information provided by the customer, carrier delays, weather conditions, or circumstances beyond our reasonable control.

8. USE OF THE WEBSITE

The content of this website, including text, images, logos, graphics, product descriptions, and other materials, belongs to Luminora or is used with permission and may not be reproduced, copied, modified, distributed, or used commercially without prior authorization.

Users agree to use this website only for lawful purposes and in accordance with these Terms of Service.

9. LIMITATION OF LIABILITY

Luminora is not responsible for temporary website interruptions, technical errors, connection issues, third-party delays, or circumstances beyond our reasonable control.

Nothing in these terms is intended to limit any rights or consumer protections that cannot legally be excluded under applicable law.

10. MODIFICATIONS

We may update these Terms of Service when necessary. The current version will be the version published on this website.

11. CONTACT

If you have any questions about these Terms of Service, you can contact us at:

luminorahello@gmail.com

Luminora